1. Delivery Timeframes
We strive to deliver your orders as quickly as possible. Typically, deliveries are completed within 3-7 business days from the date of order confirmation. However, depending on the location, delivery times may vary. Please note that weekends and holidays are not considered business days for shipping purposes.
2. Delivery Charges
Delivery charges are calculated based on your delivery address, order weight, and the chosen shipping method. You can view the exact shipping charges before confirming your order during checkout.
3. International Deliveries
We offer international shipping to select countries. International deliveries may take longer and are subject to customs clearance procedures, which can affect delivery times. Any applicable import duties or taxes are the responsibility of the recipient.
4. Delivery Areas
We deliver to most locations across the country and select international regions. If you are unsure whether we deliver to your area, please contact our customer support team for assistance.
5. Order Tracking
Once your order has been shipped, you will receive an email with tracking details. You can track your order on the carrier’s website using the tracking number provided.
6. Missed Deliveries
If you are unavailable to receive your order at the time of delivery, the carrier will attempt to deliver your order again. After multiple failed attempts, the order may be returned to us, and additional delivery charges may apply for re-shipment.
7. Delivery Issues
If you experience any issues with your delivery (e.g., delays, damage, or missing items), please contact our customer support team immediately, and we will work to resolve the matter as quickly as possible.
For further inquiries or assistance, please contact us at support@gearshop.biz.